In today’s competitive world, successful businesses need robust, responsive IT infrastructure. If it fails or performs poorly, the consequences can be disastrous – both for productivity and for customer satisfaction.
However, maintaining a high quality IT infrastructure can be costly, and requires experienced technical staff. Many companies find the cost of building in-house IT support prohibitive, or struggle to find the scarce skills they need. IT support demands are also intermittent, so that expensive employees end up being underutilized.
Monarch Technology maintains your IT infrastructure at peak performance, while significantly reducing your cost and risk. Our highly experienced, vendor-authorized engineers resolve your server and desktop problems quickly and efficiently using advanced remote access technologies – reducing the need for expensive site visits. We offer both contract and pay-per-use services, and provide both telephone and email support.